I recently revisited my Swiss Winter Resorts web site to update it with what I have learned skiing and talking to people these last two months. I also revamped one of the landing pages, largely because I have come up with a few recommendations framed in terms of the ‘best five’ for various criteria. What do you think?
I checked out Glacier3000 at the weekend. It was not the best time to go, as it was busy. Not in a covid sense so much as in terms of queues for the two T-bars which service most of the open terrain on the glacier. From a covid perspective the situation was the same as in most resorts I’ve visited this season – restaurants closed; seating removed; masks inside, in queues and on all lifts.
It wasn’t only skiers that made it busy. There were quite a few cross-country skiers, winter walkers and day-trippers who had taken the cable cars upto Cabane and then Scex Rouge at 2971m. For the day trippers the highlight is the peak walk, a walk between two peaks on a suspension bridge to take in a quite stunning view north of Vaud, Valais, Fribourg and the Bernese Oberland as far as the Jungfrau. There are quite awesome views all over the glacier, with Mont Blanc, Matterhorn and other notable peaks on the southern skyline.
Only the higher runs at the ski area are open, which means mostly cruisy blues served by T-bars and accessed by a long schuss which crosses – to my mind quite dangerously – a section which you have to schuss across to get back to the chairlift to Scex Rouge. In practice you normally end up having to walk across the intersection going to the chairlift, unless you have really gone for it in a big way.
When Glacier3000 is fully open there are 28km of piste down as far as Reusch and, if the snow is good, there is a flattish off piste run which can take you as far as Gstaad. I don’t generally like the lower pistes which are steep and often icy and in shadow. Beginners looking to stick to the blue runs might be put off by the steepish section at the start of the schuss over to the pistes on le Glacier des Diablerets, but the runs there are delightful and you can ski all day on about 14km of piste, a good amount of skiable, ungroomed snow, a great snow park and 9km of cross-country (classic and skating). Glacier3000 has some off-piste runs from Scex Rouge down to the valley, although I’ve never had the nerve to try them as it looks like there are some steep sections where, if you made a mistake, it could end up going pretty badly. As in brown bread.
There’s probably a good reason for this, but one of the three surface lifts on the glacier is not operating currently, which means that the wonderful view and runs off Quille du Diable are not open. It’s a shame, and it would reduce the queues at the bottom of the two lifts off Dôme if it were open.
Glacier 3000 is situated on the 3209m Les Diablerets mountain, although the name is more often associated with the Les Diablerets ski runs across the valley which links to the connected runs at Villars-sur-Ollon. There used to be a gondola, Isenau, that meant you could ski across from the village of Les Diablerets to Col du Pillon, the main valley station for Glacier3000. Sadly the lift was obsolete and is now retired, and along with it the Isenau ski area has been closed – although there are plans to redevelop the area and replace the gondola. The old cranky chairlift at Les Diablerets up to Les Mazots has, however, now been replaced by a gondola as of last season.
The starting point for getting to Glacier3000, Col du Pillon, is a mountain pass linking Aigle with Gstaad and, apart from the cable car and a huge (free) car park there is not much there. By road, it is about 15 minutes from Les Diablerets and 40 minutes from Montreux. Using public transport you can get to the cable car quite easily from Aigle by taking the narrow gauge railway to Les Diablerets and then taking the waiting bus, B180, which goes on to Gstaad. Gstaad is about 40 minutes by bus from Col du Pillon and about 30 minutes from Reusch, the other valley station that only operates in the main winter season. The buses are more frequent during the main winter season than at this time of the year and there is also a courtesy bus between Col du Pillon and the valley station for Les Diablerets once that resort opens.
I think the lift pass for Glacier3000 is quite pricey, but the glacier runs are open from September through May. It is part of the MagicPass scheme, albeit with a supplementary charge unique to the resorts in the scheme. It is also one of the options on the Gstaad Mountain Rides lift pass. One benefit, at least for me, is you get a small discount if you are a senior! Incidentally, if you have a SwissPass you can buy your lift pass online and use your SwissPass to give you access to the lifts.
Switzerland has some of the best winter sports hotels in the world. With Covid, however, many cantons have closed restaurants and bars except those associated with hotels, and these are only open for residents. Now is perhaps a good time to figure out where are some of the best places to stay with full restaurant and bar service and things to do off the slopes, given that there could be various restrictions yet to come.
Much as I haven’t eaten in many of the restaurants listed in my previous post, I haven’t stayed in enough hotels in Switzerland to tell you which are the best for winter sports from first hand experience.
However, as is the case with Gault & Millau when it comes to the rating restaurants with the best food in Switzerland, the influential Zurich newspaper, Tages-Anzeiger, annually surveys which are the best 3, 4 and 5 star hotels in Switzerland for winter sports visitors.
The resulting lists are behind a paywall, but I shared the lists from 10 years ago on my “Where to Stay” page at the Swiss Winter Sports web site. Last week the newspaper published their latest annual survey (now up from the top 15 in each category to the top 25) and here are some of the best value choices, based on two people sharing:
The prices I quoted are taken from Tages-Anzeiger. I did a spot check and they seemed to be broadly correct, but do check at the hotel itself, the Swiss Tourist Board, Bookings.com, TripAdvisor or some other aggregator. Given the Covid situation, you might find some bargains are to be had – I certainly have so far this season.
You may well ask what the different star ratings represent and how durable the Tages-Anzeiger ranking system is by comparing the list of ten years ago with the latest.
Not surprisingly, it was Switzerland who first introduced an independent hotel classification in 1979. In 2010 this became the European Hotelstars .Union, and its classification has been adopted by most Alpine hotels (but not those in France). The full list of criteria is here. However you might want to know what the minimum criteria would be for a hotel selected by Tages-Anzeiger (i.e. three stars):
Reception opened 14 hours, accessible by phone 24 hours from inside and outside, bilingual staff
Lounge suite at the reception, luggage service on demand
Beverage offer in the room
Telephone in the room
hair-dryer, cleansing tissue
Dressing mirror, adequate place or rack to put the luggage/suitcase
Sewing kit, shoe polish utensils, laundry and ironing service
Additional pillow and additional blanket on demand
Systematic complaint management system
For many people a one star hotel will offer everything they want, such as half-board, TV, ensuite bathroom, daily room cleaning and towels. Indeed, I would happily recommend most hostels and many no star hotels in Switzerland to skiers and snowboarders based on my own experience. On the whole Switzerland is an orderly, clean and safe country and I have found even the most basic hostel in the country better than the best hostel I have stayed in elsewhere. Hostels usually offer full board, provide a bar service and have a range of accommodation, – from dormitories to en-suite. Indeed, normally you might prefer a ski-in, ski-out hostel to luxury accommodation where you would need a hotel transfer to get to the slopes. However many of the budget hotels do not offer a dinner or bar service at this time, and many hostels will not be offering shared accommodation any time soon.
It is difficult maintaining a web site dedicated to Swiss winter sports when it is impossible to visit every resort, hotel and restaurant every year and anecdotal information can be inconsistent, so it is useful to have independent input. One question, however, is whether the information is largely consistent from one year to the next and not faddish like many sources. I also wondered whether it is true that the most highly rated establishments tend to maintain more consistent standards over time. If I am right, the best Swiss winter sports hotels in Tages-Anzeiger will have changed less amongst 5 star than 4 and 3 star hotels, comparing 2010 to 2020 and 2020 to last year. Let’s see how it goes.
Well, all but two of the 15 top 5 star hotels in 2010 are in in the top 25 for 2020. The two that have dropped out have been rebranded and appear to be under new ownership, and the two that snuck in to replace them were ranked 23rd and 24th. The ones that dropped out still get good reviews online, but clearly are rebuilding their reputations. The top 10 are the same as last year, with some small differences in ranking. Interestingly, the W in Verbier, which the Telegraph rated 9/10, does not make the top 25 – which may be because the Tages-Anzeiger list addresses Swiss rather than UK tastes.
When it comes to 4 star hotels, only 7 that were in the top 15 are still in the top 15, 10 years later. All the others had dropped out of top 25 altogether. There have been some changes of ownership, but the list for 2020 has a different feel. However only 2 have dropped out from the top 10 of last year, to 14 and 15th places. There are 4 new entrants from last year, 2 of which made it straight into the top 15.
For the 3 star hotels, 6 have retained a place in the top 15, and 9 in the top 25. Only 1 has dropped out of the top 10, down to 16th. There were 5 new entrants, none higher than 17th place.
So it is not very scientific, but it does look like 5 star hotels have more durability than 4 or 3 star hotels but no real difference between 3 and 4 star hotels in terms of durability of reputation.
Saas-Fee was the first ski resort I visited in Switzerland, way back in the early 1990s. Since then I have skied over 100 other ski resorts in Switzerland, some many times. I have also skied other resorts in the UK, mainland Europe and North America but Switzerland is my destination of choice for many reasons.
Not least amongst the reasons is that you can ski some decent slopes as early as November in Switzerland. I skied Zermatt last week, Verbier last weekend and Saas-Fee this week. I have written in previous blogs about my recent experiences in Zermatt and Verbier, but here I would like to concentrate on the relative merits of Zermatt and Saas-Fee for early season snow sports.
The routes to Zermatt and Saas-Fee diverge at the municipality of Stalden where the Matter Vispa and the Saaser Vispa rivers conjoin. Stalden is a dizzying community of homes on steep valley walls atop which are a number of small ski resorts such as Grächen, Törbel, Bürchen, Unterbäch and Visperterminen – of which Grächen is the largest and most charming. Stalden already has some spectacular bridges but a bypass planned to complete in 2023 will add to the spectacle with seven additional bridges, including the 270m long Chinegga Bridge.
Saas-Fee is the quicker to get to from anywhere you choose to come from, although the last leg from Visp is by bus rather than the train, as is the case for Zermatt. Neither resort allows cars, but the parking lot in Saas-Fee is actually in the village, unlike Zermatt where you have to take the train for the last leg from Täsch if you drive.
Saas-Fee is the highest and largest of four resorts in Saastal – the Saas valley – and the route to the resort passes through one of them, Saas-Grund. Saas-Grund has a creditable 35km of piste in the winter season up to a top station of 3200m. In terms of scale it is somewhat dwarfed by Saas-Fee with its 100km of piste up to 3600m, but it provides some variety if you come to Saastal for a week, often has untracked off-piste when Saas-Fee does not and is less crowded in peak season.
Saas-Fee is not as high or as extensive a resort as Zermatt which, fully open, has an incredible 360 km of piste between 1620 and 3899m. However in November, neither resort is fully open and – in the case of Zermatt – the runs over to Cervinia in Italy which would normally be open are closed because of Covid-19.
Saas-Fee and Zermatt have the highest ski runs in Europe and this is why anyone looking to ski outside the regular season should consider them. Zermatt is open all year round, but summer skiing there is very limited. By mid-November, Zermatt had open 26 km of piste and 10 lifts – limited by the lack of access to Cervinia – whereas Saas-Fee claims 43 km and 12 lifts. On the 28th November the lifts up to the Rothorn and Stockhorn are scheduled to begin operating in Zermatt, opening up at least 100 km of piste.
Both resorts have their upper runs on glaciers, which means off-piste is not an option in those areas, and – since glaciers move – the only lifts on the glaciers are surface lifts. However both resorts currently have chairlift-served runs lower down.
From earlier this month the Covid-19 precautions have resulted in all bars and restaurants being closed until at least the start of December in Valais, the canton where Zermatt, Saas-Fee and Verbier are located. This certainly puts a damper on the apres-ski and mountain restaurant scene, although even without Covid many restaurants and bars are not open in the resorts in November. But we’re here for the skiing and snowboarding, right? Right.
The limited skiing available in Zermatt is gentle reds and blues with a little off-piste whereas Saas-Fee has many more steeper sections. The open areas are reasonably well-connected. To get to the top at Saas-Fee you take two gondolas and an underground train, and the return journey is just the one train from Morenia. For Zermatt the trip up is three cable cars, but you have to take two back – from Trockener Steg and Furi. Since only the most southerly section of Zermatt is open it is also a longer transfer from the train station to the lifts than it is from the garages and bus station at Saas-Fee. In fact, at Zermatt, you might want to take the courtesy bus or a taxi to get to your hotel and to the slopes.
Switzerland has had clear unclouded skies since the start of November and this has worked worse for Saas-Fee than Zermatt. The snow is reasonably good at both, but fresh snow would be welcome and the pistes were icier in Saas-Fee. Both ski areas are north-facing, but Zermatt was bathed in sunshine nearly everywhere whilst the slopes were open, whereas many parts of Saas-Fee, with a low sun behind the Allalin, hardly moved out of shadow all day. I think Saas-Fee would have been a lot better with fresher snow, and I enjoyed my skiing more at Zermatt but I will look to visit again before the end of the month to see how the conditions are holding up.
I visited both on weekdays and would expect them to both be busier at the weekend. When I was at the resorts Saas-Fee had more ski racers in training, whereas Zermatt had more ski school instructors under instruction. The runs at Saas-Fee were generally much busier, but at both resorts it was possible to find runs where I was an almost solitary skier. Unfortunately the lifts up and down the mountain at both resorts were quite busy. Masks are compulsory on all lifts.
In broad terms what you are getting in November in these resorts is a similar snow sport experience as you would get mid-week, peak season in a resort like Braunwald or Pizol, albeit at a significantly higher price.
I like Saas-Fee. It is pleasant car-free village, reasonably compact with an excellent lift system and a good range of snow-sure slopes. Zermatt has its downsides but there is probably not a better ski resort on the planet, in my very humble opinion. Both resorts are expensive. Even without the bars and restaurants, ahead of the full season opening, I would on balance choose Zermatt still, but it is a far closer call, especially with Cervinia closed.