Best restaurants in Zermatt

Diners at the restaurant at Matterhorn Glacier Palace.
The restaurant at Matterhorn Glacier Palace has great views, but the toilets are not free!

The winter season officially opens in Zermatt on 5th December with lifts on the Rothorn and Gornergrat adding to the ski area already open above Furgg.

Sadly the mountain restaurants won’t open fully until 13th December because of covid restrictions, but six mountain restaurants are offering a take-away service during this period. Annoyingly all the seats have also been removed up the mountains, so you need to find a nice rock to sit on to enjoy your fare. My experience so far during this lockdown period is alcohol is not generally served as part of the take-way service.

Socially distanced tables at Trockener Steg under the Matterhorn.
Restaurant at Trockener Steg before lockdown, but with socially distanced tables.

When the restaurants do open up, Zermatt probably offers the best culinary options in the Alps – both on the slopes and in the town. Gault Millau, who rate the best culinary experiences in Switzerland identified 15 in Zermatt out of 830 throughout Switzerland to deserve special note.

The marking system is as follows:
17 points: mark for the best quality and high consistency
16 and 15 points: high level of the culinary arts and quality
14 and 13 points: very good cuisine and offering much more than everyday dining
12 points: conventional, good cuisine without special ambitions

The restaurants are:

PointsName of the restaurants
17After Seven (Backstage Hotel)
17Ristorante Capri (Mont Cervin Palace)
16Alpine Gourmet Prato Borni (Grand Hotel Zermatterhof)
15The Omnia
14Chez Heini
14Chez Vrony
14China Garden
14Findlerhof bei Franz und Heidi
14Grill le Cervin (Mont Cervin Palace)
14Restaurant Saveurs (Chalet Hotel Schönegg)
14Zum See bei Max und Greti
13Lusi Brasserie & Lounge (Grand Hotel Zermatterhof)
13Myoko
13Restaurant Sonnmatten
13Restaurant 1818
Simon Hughes enjoying the fabulous fish stew at Chalet Etoile.

Not included in the list, of course, are the restaurants on the Cervinia side – sadly off-limits for the time being due to covid. At the web site, SwissWinterSports.co.uk, I opine that “the small serving of fish soup in Chalet Etoile off Plain Maison in Cervinia is not only an inexpensive and filling repast, it is probably the best fish soup you will experience anywhere in the world, at least above 2000m.” 

So now you know.

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Snow’n’Rail

SBB Train

The Swiss Railways provide an excellent discount deal for skiers, called Snow’n’Rail, which typically discounts the price of a rail ticket to a ski resort by 20% and the lift pass by 10%. it is available online or at Swiss Railway stations.

The new schedule for 2020/21 is out, and it is always interesting to see which new resorts have been added and which have fallen off the scheme. Sadly there have been some substantial losses this year – Zermatt, Saas-Fee, Gstaad Mountain Rides and the Vaud resorts (Leysin, les Diablerets and Villars-Gryon).

That still leaves a number of outstanding destinations such as Engelberg, Andermatt, Davos, St Moritz, Wengen, Portes du Soleil and Verbier, amongst others.

The brochure available at railway stations is thin on details this year, relying on you to see what is available at the Swiss Railways web site. Where routes include buses or cableways, these are also included in the offer. Swiss Railways also offer discounts on a number of other rail and winter sports combinations, such as tobogganing, snowshoe walking and cross-country skiing.

The Austrian Railways, ÖBB, offer a similar scheme which includes world class resorts like St Anton and Kitzbühel. They also run overnight services from Amsterdam, Hamburg and Düsseldorf to the ski resorts and a shuttle to Kitzbühel from Munich.

A full list of Alpine resorts which have a railway station is at the Snow and Rail web site. Daniel Elkan at SnowCarbon can assist people wanting to get to the Alps from the UK by train, offering a wider selection of resorts where the last leg might require a bus or taxi transfer.

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Covid-19 impact on Skiing and Snowboarding

Verbier has one run open.

Most Alpine resorts are holding fire on when, and whether, to begin the 2020/21 ski season. Currently the only ski resorts with unrestricted public access are in Switzerland, but most resorts still seem to be planning to open in December.

Ski instructor at Zermatt

There is no consensus on which measures ski resorts should take to avoid the outbreaks that occurred last season, but it is likely that it will be local Covid-19 regulations that dictate the viability of ski resort openings and operation and – critically – the ability of people from outside the area to be allowed to visit. Unfortunately the promising trials of vaccines to prevent Covid-19 look to arrive too late to impact on the 2020/21 season – indeed they might embolden some authorities to increase restrictions in the short-term. At this time it is not altogether certain that the authorities won’t order ski resorts to close if they are seen to be responsible again for spreading the virus.

So what is the situation in Switzerland? I have been in the country for some weeks now, and have visited Zermatt both before and after a local lockdown was introduced, and Verbier afterwards. This what I learned.

Covid-19 safeguards in Verbier

The rate of infection with Covid-19 in Switzerland is the highest of the Alpine nations, and higher than that of most countries where visitors to Switzerland come from. As a result Switzerland decided to dump their quarantine requirements for visitors from most countries, including the UK. Most cantons had not previously imposed stringent lockdowns, but that has since changed.

The canton of Valais in Switzerland is home to some of the world’s leading ski resorts, including Saas-Fee, Zermatt and Verbier. These resorts, alongside Engelberg and Glacier3000, have begun their winter season, albeit only for selected runs above the snowline.

The recent good weather means the snowline may recede in the next week or so, which could jeopardise Verbier’s limited opening – less so those resorts with runs on the glaciers. However the resorts suffered a bigger blow when the Valais cantonal authorities declared – in the face of accelerating Covid-19 infections – that all restaurants and bars, including those in the mountains, must shut from 10pm on 6th November. Hotels, however, may remain open for business.

Cable Car Station in Zermatt
Cable car to Furi from Zermatt

Before the lockdown Zermatt had already required customers to wear a mask on all lifts, including T-bars, and inside all facilities except when sitting down to eat or drink. It seemed to be working and was enforced, although some people seemed to think that as long as the mask covered their mouth, they were adhering to the requirements. Social distancing was not followed in settings where people were wearing a mask, and the lifts were all working with pre-Covid capacities in place. in the summer I had seen that some resorts, such as Champéry, restricted numbers on lifts – but this does not seem to be the case for the winter season.

Lift queue at Verbier
Lac des Vaux chairlift, Verbier

Verbier seemed to be operating along broadly similar lines. On the Lac des Vaux chairlift the staff were insisting suitable face coverings were used, handing out disposable masks to people who were deemed to be wearing unsuitable coverings, such as a scarf. There was no attempt to apply social distancing on the lifts, although the 1.5m rule seemed to apply in other indoor settings.

Eating at Trockener Steg under the Matterhorn

Mountain restaurants on the Matterhorn Glacier Paradise ( 3883m ) and at Trockener Steg ( 2939m ) were open until the lockdown and following reasonably effective-looking controls. The border with Italy was closed so it was not possible to visit the wonderful Chalet Etoile, and it will be a concern for many visitors to Zermatt if the world-famous mountain restaurants are not open in peak season.

Mountain restaurant at Attelas following contanonal covid restrictions

By the time I got to Verbier (where I stayed at the excellent Hotel Bristol), lockdown was in effect and the mountain restaurants only provided a fairly basic take-away menu. They had also removed all of the access to seating inside or outside. With the fine weather that wasn’t too much of a problem.

Lunch break at Attelas, Verbier

Being early season most bars and restaurants are not yet ordinarily open in either Zermatt or Verbier. Some hotels and restaurants that have opened early are providing take-away menus, and can still provide restaurant facilities to residents if they have a restaurant on site. There is a kebab takeaway in Zermatt, which when I visited had run out of kebab, and a good takeaway just off the roundabout in Verbier, which also serves beer.

One of the most popular bars in Zermatt is Papperla, and it was open for business when I was there, albeit with severe restrictions on numbers. At 10pm it was due to close for the duration of the lockdown. I turned up at 9pm but wasn’t allowed in because of restrictions on numbers. However Yves, a genial skier from Lausanne on an outing with his football team, invited me to join his party on the deck. As we all downed Jager bombs, I asked him what he would be doing for après ski now. “We have some beers from the Spar and will party in our hotel rooms”, he said, “Do you want to come?”. I declined.

Papperla bar, Zermatt

As Yves and his friends were shooed from the bar I asked Charlotte, who works as a barmaid at Papperla, what would happen to her now. She shrugged. “I guess I get to ski more”.

Less sanguine was Isabelle from the Hotel Adonis where I was staying in Zermatt. She glumly told me that 80% of the guests due to stay for the weekend had cancelled once the new Valais restrictions were announced. “Do you think everything will be back to normal by next summer?”, she asked, hopefully.

It strikes me that the Swiss resorts are gambling that the measures that the authorities have taken will allow them to exit lockdown before the ski season gets going in earnest, and that the measures they have taken within the resorts will avoid them from once again being centres of the spread of infection. Only time will tell.

La Tzoumaz
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Autumn Skiing

Nic Oatridge skiing Verbier and Zermatt

With Covid-19 rampant throughout the Alpine nations, the question many people have been asking is: “Will I be able to ski this season?”. The answer is yes – at this time at least – if you are not otherwise prevented from visiting the Alps by Covid restrictions.

I came out to Switzerland from London in October, before lockdown in the UK, and had 10 days of quarantine once I arrived. With online shopping for groceries and family and friends only a click away, isolation passed quickly. Furthermore my confinement was deep in the Swiss Alps, in Aigle in the upper Rhône valley , with the slopes of les Portes du Soleil, Leysin and Villars visible from my windows, and the peaks of les Dents du Midi towering over the valley.

View of les Dents du Midi from Aigle. Copyright Nic Oatridge.
les Dents du Midi, seen from Aigle

Sadly the season is too early for the most nearby resorts to be open, but there is always skiing on the Matterhorn Glacier Paradise, so as soon as I exited quarantine, I was on my way to Zermatt.

Nic Oatridge in Zermatt

In a subsequent post I will focus on the impact of Covid-19, but for now I will concentrate on the skiing. Although there is skiing out of Zermatt all year round, summer skiing is limited and the slopes tend to turn to mush by lunchtime. November heralds the start of the winter season; however the snowline is still too high to allow for much of the resort to be open, with only the area above Trockener Steg at 2939m open on a pretty creditable 26km piste. Most years you would also be able to connect to the slopes in Cervinia, across in Italy, but the border is closed at this time due to Covid-19

Empty slopes above Trockener Steg in Zermatt

But the good news is that the snow above Zermatt is near perfect and the pistes are wonderfully quiet.

Skiing on the Theodulgletscher

Zermatt is an expensive resort, and you might well ask if it is worthwhile when so little is open. Furthermore there is limited off-piste and the available runs are all limited to cruisy reds and blues. I can only offer the opinion that this quality of lift-served skiing, in November, is not available anywhere else in the Northern Hemisphere. Zermatt never rests on its laurels and every year there are lift improvements. Even though you need to take three cable cars to get to the highest point, at a dizzying 3883m, you can be skiing a little after 9am with an 8.30am start.

View over Cervinia towards Mont Blanc from Klein Matterhorn

A large proportion of the other skiers are ski instructors, in training for a new season – most of which seems to involve warming up and talking. As a result the slopes are delightfully uncrowded and you can do some runs without seeing another soul the whole way down.

I would have liked to stay in Zermatt longer, but with a lockdown imminent I decided to slip in a day’s skiing in Verbier before returning to Aigle. Verbier opened up for weekend skiing only and has, in effect, only one open run. Whether that was worth skiing, I was about to find out.

Attelas, Verbier

What are the ski resorts like at this time of year, before the season fully starts? Ignoring the impact of Covid-19, the resorts are still in effect in off-season mode and most hotels, bars and restaurants are still closed. Those that are open are quiet. Add to that the impact of Covid-19 and the whole experience of skiing in autumn is not what most skiers and snowboarders would recognise as a winter sports vacation. If you are coming primarily to ski and snowboard though, Zermatt definitely gets my vote. But what of Verbier?

Sadly, Verbier fell somewhat short of the experience in Zermatt. The only slope open is the run off Attelas at 2727m down to le Lac des Vaux. It’s a short blue run, with the dogtail of the red run off Chassoure providing a little variety. There’s a number of off-piste runs down to the lake too, but the snow cover is very thin and I wouldn’t recommend them.

Skiers on Lac des Vaux run off Attelas, Verbier

When I got to Attelas, having taken one of the first gondolas up, the run was busy but not too crowded. It got more crowded as the day went on and queues developed at the lift back up to Attelas, but the crowds and queues were acceptable. The ski and snowboard set were different from Zermatt, being mostly younger skiers and families on a day trip from nearby towns.

The snow deteriorated through the course of the day and was more like spring skiing than was the case in Zermatt where the base held up throughout the day. The volume of skiers also led to moguls forming on the steeper section of the run.

Fontanet, Verbier
The closed ski area between Fontanet and Attelas, above Les Ruinettes

It’s clearly very early in the season and the snow line is above 2500m on North-facing slopes. If the temperatures start to drop and there is more precipitation, the section above Les Ruinettes will also open, providing a reasonable variety of piste. However the prospect at this time is for warm, sunny days and it might not be before December when Verbier can offer more pistes. If, however, you are in the region and fancy getting a couple of turns in, Verbier is open for business.

A number of other resorts have limited skiing at this time, almost exclusively in Switzerland, including the glaciers on Titlis (Engelberg) and Diablerets (Glacier 3000). However there are only a few kilometres of piste open at these resorts, and the few others that I think will be open for weekend skiing will be very limited. More promising is Saas-Fee, which claims to have 53km open, and that will be my next port of call. I like Saas-Fee, having first visited the resort over a quarter of a century ago and been several times since. I did ski there early in the season one year before, and found the ski conditions pretty good.

Verbier Medran Gondola
Verbier

Of course, snow conditions are not the only consideration when going skiing or snowboarding in these Covid times. I’ll cover that in my next blog article.

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