I am almost certain her experiences were at the Oey lift. I have heard so many horror stories about the queues at this lift that I avoid Adelboden at busy weekends and public holidays. Mid-week it is fine, but it is a bottleneck the lift operators need to review.
The Swiss in my opinion don’t treat queues the way the British or the Americans do, and in supermarkets or getting on trains will edge forward to gain advantage, particularly at the expense of people distracted by small children or whatever. The Swiss are probably no worse than other Europeans, but the orderliness of the country and the apparent respect for standing in line may cause surprise to somebody who suddenly finds a smartly dressed gentleman or well-heeled middle aged lady has surreptitiously barged in front of them.
As for Madame Ambassador, hardly a diplomatic way to start a new assignment. It ain’t Kansas.
