Verbier in renewed Covid scare

Verbier seen from the gondola to Les Ruinettes 8th December 2020.
Verbier today.

Verbier, along with Ischgl, is widely cited as one of the super-spreader centres from the early stages of the Covid pandemic. And it is getting bad press again. Tages Anzeiger published this picture of a melee at the Le Châble valley station on Saturday.

Pandemonium at Le Châble, 5th December 2020.
Melee on Saturday. Photo: Twitter

Verbier has been open at the weekend for most of November but with very limited skiing. Half of the town was still closed when I visited a few weeks ago. Moving into December, a lot of terrain was opened up for the first weekend of the month, and the resort kept open 30km of piste on weekdays ahead of the full opening of the resort next weekend. I think the resort was simply unprepared for the demand, and I’m pleased to say that on my visit today, there was an orderly, fast-moving and relatively well social-distanced queue.

Much improved Covid control at Le Châble, 8th December 2020.
More orderly queues today with stewards reminding people of the 1.5m distance rule.

Normally I would expect mid-week skiing this time of the year to be relatively light, but I think two things are contributing to the high volumes, based on conversations I have had in the queues and on the lifts.

Firstly, French and Italian visitors are significantly up. There are a number of high altitude French and Italian resorts that would normally be open, so I guess that is part of why there is this increase. All trains between Italy and Switzerland are due to be cancelled indefinitely, but the people I spoke to had all driven.

The Tages Anzeiger article is in German and behind a paywall, but it says that there were over 20,000 tourists in town at the weekend with traffic jams normally only associated with high season. As many as half of the total of 50,000 guest beds in town are likely to have been occupied, an unheard of situation at this time of the year. The paper quotes Ami Oreiller from Hotel Les Chamois who says: “Last Thursday our hotel was still half empty, on Friday the phone rang non-stop , and on Saturday the house was full. It is mainly French who come.”

The second major reason for the uptick is that there is a fear that resorts will get closed down sooner or later, and some people are making the most of the opportunity to ski while they can. This is true of both locals from the Lake Geneva and Rhone valley regions, and foreigners, particularly those with chalets in Verbier.

The British make up a large proportion of the tourist trade in Verbier – at least one in five skiers is likely to be British in peak season. Tages Anzeiger estimates that the resident Brits have virtually doubled from the 8,000 who would normally be in Verbier at this time of year. Christmas and New Year bookings are as vibrant as ever. I spoke to some Brits over for a ski instructor training course and they were keen to get the training in while they could.

What hangs over everything is the uncertainty around how the season will develop. Germany, Italy and France had hoped Switzerland would fall in line with their approach and close their resorts until next year, but the Swiss resisted. In theory, the Swiss resorts are supposed to be open only to Swiss residents over the holiday season, but that is unlikely to be policed. Switzerland is also a federal republic and cantons are following different rules. Although Valais and Vaud have closed restaurants, the Bernese Oberland hasn’t. Graubünden is planning to perform mass testing of its residents to protect the ski industry in places like St Moritz and Davos, but to date other cantons only test people who show Covid symptoms.

The run from Attelas down to Les Ruinettes.
The run from Attelas down to Les Ruinettes.

As for the skiing at this time, it is pretty good. On the slopes there are no appreciable queues and the slopes are busy but not excessively so. Today is Immaculate Conception Day in Valais, a public holiday, so that certainly made it busier than it will be tomorrow. Runs were open below Chassure, Attelas and Fontalet down to Les Ruinettes, and although runs below Les Ruinettes to Verbier weren’t technically open, there was sufficient snow cover for people to ski back down to Verbier. The snow depth was good on piste and, following recent snowfall, off-piste wasn’t too tracked out. The Lac des Vaux runs are a lot nicer than they were when they were the only runs open a month ago. Being December, much of the skiing is in shadow. Some mountain restaurants and bars are open for take-away, including alcoholic beverages, but there is no seating. That is due to change next week when Valais relaxes its rules for bars and restaurants.

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Glacier3000

Walkers Glacier3000

I checked out Glacier3000 at the weekend. It was not the best time to go, as it was busy. Not in a covid sense so much as in terms of queues for the two T-bars which service most of the open terrain on the glacier. From a covid perspective the situation was the same as in most resorts I’ve visited this season – restaurants closed; seating removed; masks inside, in queues and on all lifts.

Queues for a T-bar below Dôme
Weekend queues – Glacier3000 is the nearest open resort to the Lake Geneva region

It wasn’t only skiers that made it busy. There were quite a few cross-country skiers, winter walkers and day-trippers who had taken the cable cars upto Cabane and then Scex Rouge at 2971m. For the day trippers the highlight is the peak walk, a walk between two peaks on a suspension bridge to take in a quite stunning view north of Vaud, Valais, Fribourg and the Bernese Oberland as far as the Jungfrau. There are quite awesome views all over the glacier, with Mont Blanc, Matterhorn and other notable peaks on the southern skyline.

Peak Walk at Glacier3000 with view over Vaud
Peak Walk

Only the higher runs at the ski area are open, which means mostly cruisy blues served by T-bars and accessed by a long schuss which crosses – to my mind quite dangerously – a section which you have to schuss across to get back to the chairlift to Scex Rouge. In practice you normally end up having to walk across the intersection going to the chairlift, unless you have really gone for it in a big way.

Snow Park at Glacier 3000
Snow Park at Glacier 3000

When Glacier3000 is fully open there are 28km of piste down as far as Reusch and, if the snow is good, there is a flattish off piste run which can take you as far as Gstaad. I don’t generally like the lower pistes which are steep and often icy and in shadow. Beginners looking to stick to the blue runs might be put off by the steepish section at the start of the schuss over to the pistes on le Glacier des Diablerets, but the runs there are delightful and you can ski all day on about 14km of piste, a good amount of skiable, ungroomed snow, a great snow park and 9km of cross-country (classic and skating). Glacier3000 has some off-piste runs from Scex Rouge down to the valley, although I’ve never had the nerve to try them as it looks like there are some steep sections where, if you made a mistake, it could end up going pretty badly. As in brown bread.

Ski runs and cross-country on the glacier at Glacier3000

There’s probably a good reason for this, but one of the three surface lifts on the glacier is not operating currently, which means that the wonderful view and runs off Quille du Diable are not open. It’s a shame, and it would reduce the queues at the bottom of the two lifts off Dôme if it were open.

Ski de fond at Glacier3000

Glacier 3000 is situated on the 3209m Les Diablerets mountain, although the name is more often associated with the Les Diablerets ski runs across the valley which links to the connected runs at Villars-sur-Ollon. There used to be a gondola,  Isenau, that meant you could ski across from the village of Les Diablerets to Col du Pillon, the main valley station for Glacier3000. Sadly the lift was obsolete and is now retired, and along with it the Isenau ski area has been closed – although there are plans to redevelop the area and replace the gondola. The old cranky chairlift at Les Diablerets up to Les Mazots has, however, now been replaced by a gondola as of last season.

The starting point for getting to Glacier3000, Col du Pillon, is a mountain pass linking Aigle with Gstaad and, apart from the cable car and a huge (free) car park there is not much there. By road, it is about 15 minutes from Les Diablerets and 40 minutes from Montreux. Using public transport you can get to the cable car quite easily from Aigle by taking the narrow gauge railway to Les Diablerets and then taking the waiting bus, B180, which goes on to Gstaad. Gstaad is about 40 minutes by bus from Col du Pillon and about 30 minutes from Reusch, the other valley station that only operates in the main winter season. The buses are more frequent during the main winter season than at this time of the year and there is also a courtesy bus between Col du Pillon and the valley station for Les Diablerets once that resort opens.

I think the lift pass for Glacier3000 is quite pricey, but the glacier runs are open from September through May. It is part of the MagicPass scheme, albeit with a supplementary charge unique to the resorts in the scheme. It is also one of the options on the Gstaad Mountain Rides lift pass. One benefit, at least for me, is you get a small discount if you are a senior! Incidentally, if you have a SwissPass you can buy your lift pass online and use your SwissPass to give you access to the lifts.

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Best Swiss Winter Sports Hotels

Switzerland has some of the best winter sports hotels in the world. With Covid, however, many cantons have closed restaurants and bars except those associated with hotels, and these are only open for residents. Now is perhaps a good time to figure out where are some of the best places to stay with full restaurant and bar service and things to do off the slopes, given that there could be various restrictions yet to come.

Hotel Kempinski in St Moritz

Much as I haven’t eaten in many of the restaurants listed in my previous post, I haven’t stayed in enough hotels in Switzerland to tell you which are the best for winter sports from first hand experience.

However, as is the case with Gault & Millau when it comes to the rating restaurants with the best food in Switzerland, the influential Zurich newspaper, Tages-Anzeiger, annually surveys which are the best 3, 4 and 5 star hotels in Switzerland for winter sports visitors.

The resulting lists are behind a paywall, but I shared the lists from 10 years ago on my “Where to Stay” page at the Swiss Winter Sports web site. Last week the newspaper published their latest annual survey (now up from the top 15 in each category to the top 25) and here are some of the best value choices, based on two people sharing:

For 3 star hotels, the Revier Mountain Lodge (Swiss Lodge) in both Adelboden and Lenzerheide are an impressively affordable at SFr 99 per person per night, although breakfast is an extra SFr 18 and dinner is not included. 3 star hotels offering full board at less than SFr 200 per person per night include the #1 pick Spitzhorn in Saanen (Gstaad), Sporthotel in Pontresina, Kernen in Schönried (Gstaad), Spescha in Lenzerheide and Des Alpes in Flims.

Amongst highly ranked 4 star hotels, there are some that come in cheaper than many 3 star establishments, notably the Ameron Swiss Mountain Hotel in Davos, at SFr 170, followed by the Radisson Blu Hotel Reussen in Andermatt at SFr 190, both full board.

The Gstaad Palace dominates the village of Gstaad.

Prices ratchet up quite a bit for the 5 star hotels. However the Lenkerhof Gourmet Spa Resort in Lenk, the Chalet Royalp Hotel & Spa in Villars, the Capra Saas-Fee and the Cervo Zermatt, appear to offer full board mid-season for less than SFr 400 per person per night. The famous Badrutt’s Palace seemed to offer the lowest prices in St Moritz at SFr 495 per night. Gstaad‘s top hotels were even more expensive, but there are options on a lesser budget in both St Moritz and Gstaad.

Schönried gives good access to the best slopes of Gstaad Mountain Rides.

The prices I quoted are taken from Tages-Anzeiger. I did a spot check and they seemed to be broadly correct, but do check at the hotel itself, the Swiss Tourist Board, Bookings.com, TripAdvisor or some other aggregator. Given the Covid situation, you might find some bargains are to be had – I certainly have so far this season.

You may well ask what the different star ratings represent and how durable the Tages-Anzeiger ranking system is by comparing the list of ten years ago with the latest.

Not surprisingly, it was Switzerland who first introduced an independent hotel classification in 1979. In 2010 this became the European Hotelstars .Union, and its classification has been adopted by most Alpine hotels (but not those in France). The full list of criteria is here. However you might want to know what the minimum criteria would be for a hotel selected by Tages-Anzeiger (i.e. three stars):

  • Reception opened 14 hours, accessible by phone 24 hours from inside and outside, bilingual staff
  • Lounge suite at the reception, luggage service on demand
  • Beverage offer in the room
  • Telephone in the room
  • hair-dryer, cleansing tissue
  • Dressing mirror, adequate place or rack to put the luggage/suitcase
  • Sewing kit, shoe polish utensils, laundry and ironing service
  • Additional pillow and additional blanket on demand
  • Systematic complaint management system

For many people a one star hotel will offer everything they want, such as half-board, TV, ensuite bathroom, daily room cleaning and towels. Indeed, I would happily recommend most hostels and many no star hotels in Switzerland to skiers and snowboarders based on my own experience. On the whole Switzerland is an orderly, clean and safe country and I have found even the most basic hostel in the country better than the best hostel I have stayed in elsewhere. Hostels usually offer full board, provide a bar service and have a range of accommodation, – from dormitories to en-suite. Indeed, normally you might prefer a ski-in, ski-out hostel to luxury accommodation where you would need a hotel transfer to get to the slopes. However many of the budget hotels do not offer a dinner or bar service at this time, and many hostels will not be offering shared accommodation any time soon.

It is difficult maintaining a web site dedicated to Swiss winter sports when it is impossible to visit every resort, hotel and restaurant every year and anecdotal information can be inconsistent, so it is useful to have independent input. One question, however, is whether the information is largely consistent from one year to the next and not faddish like many sources. I also wondered whether it is true that the most highly rated establishments tend to maintain more consistent standards over time. If I am right, the best Swiss winter sports hotels in Tages-Anzeiger will have changed less amongst 5 star than 4 and 3 star hotels, comparing 2010 to 2020 and 2020 to last year. Let’s see how it goes.

Well, all but two of the 15 top 5 star hotels in 2010 are in in the top 25 for 2020. The two that have dropped out have been rebranded and appear to be under new ownership, and the two that snuck in to replace them were ranked 23rd and 24th. The ones that dropped out still get good reviews online, but clearly are rebuilding their reputations. The top 10 are the same as last year, with some small differences in ranking. Interestingly, the W in Verbier, which the Telegraph rated 9/10, does not make the top 25 – which may be because the Tages-Anzeiger list addresses Swiss rather than UK tastes.

When it comes to 4 star hotels, only 7 that were in the top 15 are still in the top 15, 10 years later. All the others had dropped out of top 25 altogether. There have been some changes of ownership, but the list for 2020 has a different feel. However only 2 have dropped out from the top 10 of last year, to 14 and 15th places. There are 4 new entrants from last year, 2 of which made it straight into the top 15.

For the 3 star hotels, 6 have retained a place in the top 15, and 9 in the top 25. Only 1 has dropped out of the top 10, down to 16th. There were 5 new entrants, none higher than 17th place.

So it is not very scientific, but it does look like 5 star hotels have more durability than 4 or 3 star hotels but no real difference between 3 and 4 star hotels in terms of durability of reputation.

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Best restaurants in Zermatt

Diners at the restaurant at Matterhorn Glacier Palace.
The restaurant at Matterhorn Glacier Palace has great views, but the toilets are not free!

The winter season officially opens in Zermatt on 5th December with lifts on the Rothorn and Gornergrat adding to the ski area already open above Furgg.

Sadly the mountain restaurants won’t open fully until 13th December because of covid restrictions, but six mountain restaurants are offering a take-away service during this period. Annoyingly all the seats have also been removed up the mountains, so you need to find a nice rock to sit on to enjoy your fare. My experience so far during this lockdown period is alcohol is not generally served as part of the take-way service.

Socially distanced tables at Trockener Steg under the Matterhorn.
Restaurant at Trockener Steg before lockdown, but with socially distanced tables.

When the restaurants do open up, Zermatt probably offers the best culinary options in the Alps – both on the slopes and in the town. Gault Millau, who rate the best culinary experiences in Switzerland identified 15 in Zermatt out of 830 throughout Switzerland to deserve special note.

The marking system is as follows:
17 points: mark for the best quality and high consistency
16 and 15 points: high level of the culinary arts and quality
14 and 13 points: very good cuisine and offering much more than everyday dining
12 points: conventional, good cuisine without special ambitions

The restaurants are:

PointsName of the restaurants
17After Seven (Backstage Hotel)
17Ristorante Capri (Mont Cervin Palace)
16Alpine Gourmet Prato Borni (Grand Hotel Zermatterhof)
15The Omnia
14Chez Heini
14Chez Vrony
14China Garden
14Findlerhof bei Franz und Heidi
14Grill le Cervin (Mont Cervin Palace)
14Restaurant Saveurs (Chalet Hotel Schönegg)
14Zum See bei Max und Greti
13Lusi Brasserie & Lounge (Grand Hotel Zermatterhof)
13Myoko
13Restaurant Sonnmatten
13Restaurant 1818
Simon Hughes enjoying the fabulous fish stew at Chalet Etoile.

Not included in the list, of course, are the restaurants on the Cervinia side – sadly off-limits for the time being due to covid. At the web site, SwissWinterSports.co.uk, I opine that “the small serving of fish soup in Chalet Etoile off Plain Maison in Cervinia is not only an inexpensive and filling repast, it is probably the best fish soup you will experience anywhere in the world, at least above 2000m.” 

So now you know.

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